If you do not have our extended warranty, exchanges or returns must be made within 24 hours from the date of purchase and with original receipt. If an item for exchange is not found, we will gladly refund your money honoring the same method of payment used to make the purchase. The following items are not eligible for exchanges or returns: tools, videogames, Blu-Ray, DVD or CD discs, merchandise sold as wholesale, liquidated, as-is or damaged; these types of sales are final, are not under warranty and cannot be returned or exchanged.